Frequently Asked Question

 

How can I change my shipping address?

By default, the last used shipping address will be saved into your account. When you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to.

How do I cancel my orders before I make a payment?

After logging into your account, go to your Shopping Cart. Here, you will be able to make payment or cancel your order.

How long will it take for my order to arrive after I make payment?

You expect to receive your orders within five (5) to ten (10) working days upon payment verification depending on the volume of orders received. If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.

What are the payment methods available?

We have hassle free Online payment & Cash On delivery system available.

How long will it take for my order to arrive after I make payment?

You expect to receive your orders within five (5) to ten (10) working days upon payment verification depending on the volume of orders received. If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.


What is the accumulated delivery fee for? How much is the handling fee?

The flat-rate handling fee is INR- 200.00 and it is only applicable to normal samples. For free samples, they are fully paid for and there are no additional charges to deliver the free samples.